Socitm
News
Martha Lane Fox to speak at Socitm 2010
27th August 2010
UK Digital champion Martha Lane Fox is joining the speakers for Socitm 2010. The lastminute.com founder is advising the government on providing better, more efficient online public services.
Customer Access Improvement Service Briefing Issue 4
31st August 2010
Our latest edition of this briefing presents a case study from Surrey CC in customer access strategy that is very relevant in today’s political environment.
Tomorrow's public services: some stories from everyday life in 2012
10th August 2010
What will it be like to use or provide public services in two to three years’ time, when public spending cuts and high levels of demand have done their worst?
Costs reduced and user satisfaction up says benchmarking summary
6th August 2010
Socitm's Benchmarking services summary for 2009 says local authority ICT managers have continued their success in reducing costs whilst driving up user satisfaction.
Socitm Blog
Some questions I keep getting asked
25 August 2010 by Jos Creese
People keep asking me about likely consequences of budget cuts, the danger of losing good staff and whether and how IT will deliver. So here goes..
Socitm in the news
2nd September 2010
IT self-service is not adequate for solving problems, says Gartner
25th August 2010
Local councils outshine Whitehall in web site survey
24th August 2010
Local government web sites are more accessible than those of central government
24th August 2010
Media monitoring by Meltwater
Twitter updates
RT @Terry_Ryall: Charities do an amazing job driven by the belief that what we do change lives for good. Big passion drives #bigsociety not other way round.
2nd September 2010
Web performance must improve to achieve cost-saving channel shift says Socitm's Customer Access Improvement report. http://bit.ly/aIDg3I
2nd September 2010



